CONFIDENTIALITY POLICY / PERSONAL DATA PROTECTION

 

The extra strom, in the framework of the General Regulation of Data Protection (EU) 2016/679 that has entered into force from 25/05/2018, hereinafter the "GKPD", as in force, has developed this privacy / protection policy personal data and provides you with the following information about the processing of your personal data and your rights as a subject of processing.

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The processing of personal data consists of the collection, organization, structuring, registration, storage, alteration, retrieval of information, use, transmission, retrieval, restriction or deletion of personal data which have been or will be made known to extra strom, or in the context of of your business relationship with it or in the context of information received from a third party natural or legal person.

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The extra strom , in compliance with the current legal framework has taken all the necessary actions, implementing the appropriate technical and organizational measures in terms of legal and technological compliance, but also in terms of physical security of personal data. Our goal is to ensure the legal storage, processing and secure storage of personal data that you undertake to protect in any way the processing of your personal data from loss or leakage, alteration, transmission or in any other way their improper processing. In this way it provides the guarantee that it meets all the legal requirements set out in the new GPA and effectively addresses the operational risk and the potential risk of damage to individuals and their personal data being processed.

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A. Collection of personal information

 

Your consent to the use of cookies in accordance with the terms of our policy during your first visit to our website allows the use of cookies every time you visit our website.

 

The following types of personal information may be collected, stored and used:

1. Information about your computer including your IP address, your geographical location, your browser type and version, and your operating system.

2. Information about your visits and use of the site including the external source, the duration of the visit, the page views and the navigation path to the site?

3. Information such as address, your phone,  your email, which you enter when ordering on the site.

4. Information that arises when using the website, such as when, how often and under what circumstances you use it.

5. Information about your purchases, the transactions you make on the site, which include your name, address, phone number, email address and credit card information.

6. Information contained in any of your communication with us via email or through the website, including communication content and metadata.

7. Any other personal information you send us.

Before disclosing any personal information to a third party, you must have that individual consent to the disclosure and processing of his or her personal information in accordance with this policy.

 

B. Use of your personal information

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The personal information submitted to us is used for the purposes set out in this policy on the relevant pages of the website. We may use personal information for the following purposes:

1. Management of our website and business

2. Enable the use of your available services on our website

3. Shipping the goods you buy through our website

4. Sending transactions, invoices and payment reminders to you, as well as collecting payments from you.

5. Sending non-advertising communications.

6. Send email notifications about your requests.

7. Send our newsletter via email if you have requested it (you can let us know at any time if you no longer want the newsletter)

8. Sending advertising communications related to our business.

9. Providing statistical data of our users to third parties (which will not be able to identify any user of this information)

10. Manage requests and complaints that you have submitted or are related to our site.

11. Maintain the security of the site and prevent any fraud.

12. Confirmation of compliance with the terms and conditions of our website (including the monitoring of personal messages that circulate through our private online messaging service)

13.   other uses.

Your privacy settings can be used to restrict the posting of your information on our site and can be configured using the site privacy check.

We will not pass on your personal information without your consent to any third party or to any third party commercial division.

 

C. Disclosure of personal information

 

We may disclose your personal information to any of our employees, executives or professional consultants, our representatives, suppliers or subcontractors as required for the purposes set forth in this policy.

We may share your personal information with any member of our group of companies (this means our subsidiaries and our partner companies). as required for the purposes stated in this policy.

We can share the personal ones  information:

1. To the extent required by law.

2. In relation to any current or future legal proceedings

3. In order to consolidate, exercise or defend our legal rights (including providing information to third parties to prevent fraud and reduce credit risk)

4. To the buyer (or potential buyer) of any business good we sell (or intend to sell) and

5. We believe that any other competent authority regarding the disclosure of information may belong to the judiciary in the event that we believe that the relevant authority will require the disclosure of such personal information.

Also as stated in this policy, we will not provide your personal information in a third day.

 

D. International data transfers

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1. The information we collect may be stored, processed and moved between any countries in which we operate or will operate so that we may use it in accordance with this policy.

2. You expressly agree to the transfer of provisional data described in section F.

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E. Retention of personal data

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1. The present section  defines the process and policy of personal data protection, designed to ensure compliance with our legal obligations regarding the protection and deletion of personal data.

2. Personal data we process for any purpose will not be retained for longer than is necessary for that purpose.

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F. Security of your personal data

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1. We will take the necessary precautions at the technical and organizational level to prevent the loss, misuse or alteration of your personal data.

2. We will store all personal information you provide on secure (password protected - and firewall) servers.

3. All electronic money transactions on our site are protected by our encryption technology.

4. You acknowledge that the transmission of information over the Internet is inherently insecure and that we cannot guarantee the security of data transmitted over the Internet.

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G. Amendments

 

We may update our policy from time to time by posting a new version on our website. You should check the page from time to time to make sure you understand any changes to our policy.

 

H. Your rights

 

You can ask us to give you any information we hold about you.

We may withhold the personal information you request for the period permitted by law.

You can ask us at any time not to process your personal information for advertising purposes.

In practice, you will usually either explicitly agree in advance to the use of your personal information for advertising purposes, or we will enable you to exclude your information from your use for advertising purposes.

 

I. Cookies

 

Our website uses cookies. A cookie is a file that contains an identifier (a series of letters and numbers) that is sent through a server and stored in the browser. The ID is then sent back to the server each time the browser requests a page from the server. Cookies can be either "permanent" or "login" cookies: a persistent cookie is stored in a browser and remains valid until its expiration date, unless deleted earlier by the user, a login cookie on the other hand will expire at the end of the user login when the browser is closed. Cookies usually do not contain information that can identify the user but your personal data we hold may be linked to data stored or retrieved by cookies.  We use login cookies permanently on our website.

Blocking all cookies will have a negative effect on the functionality of many websites. If you block cookies, you will not be able to use all the functions of your website.